Plumbing is a very lucrative and rewarding service to provide. It is a field often underappreciated by the general public, but it’s a crucial part of any home or building. It has many benefits, including the ability to work independently and not have to worry about working hours or holidays. However, being your boss also comes with some limitations making it difficult to reach your full potential in this industry.
Plumbers usually charge by the job or by the hour. The rates will depend on where you live. However, most plumbers don’t charge hourly rates because of many factors involved in this work. Per-hour services costs for basic plumbing are $130-$150. However, the charges may rise to $500 per for more complex repairs. A good plumber can help homeowners fix their problems quickly and efficiently without breaking their budgets. If you’re looking to get into this line of work, here are some simple tips that will help boost your plumbing business:
Build a Client Database
Your database is your most valuable asset. Therefore, it’s necessary to keep it organized and up-to-date. Here are some tips to ensure that you have the best possible database:
- Keep a client database of customers you’ve served in the past. It will help you when trying to generate new leads or remind yourself of past projects. You can look through your old customer files for information about them whenever you require it.
- Keeping leads tracking system. When people come into contact with you or call on the phone, they get added to the system immediately. You’ll want to add basic information like name and address, but it’s necessary to add more detailed notes such as how they heard about you and what they called about today. It will let them know how effectively your marketing efforts bring new business.
Use a Plumber Service Software
Plumber service software can help you keep track of customers, jobs, and invoices. It can also help you manage your team by giving them an easy way to enter data. A plumber service software will help you manage your marketing efforts. It will provide a CRM system that allows you to track leads and see who responds best to certain types of advertising or other promotional strategies. A good plumber service software gives the tools needed for managing finances. You’ll see how much money is coming in or going out with a few clicks on their dashboard screen. Plumbing business owners are often amazed at how many different things they have time for when they use a great piece of software like this one.
Offer Emergency Plumbing Services
It’s essential to provide a guarantee on all your work. You should also ensure quoting your customers in advance and include a clear payment plan. For example, if you’re doing plumbing work that requires electricity, air conditioning, or heating components, explain the process clearly so they can understand what they are paying for. If you offer emergency plumbing services, this is an opportunity to separate yourself from others in your industry. Make sure people know about it by promoting it through social media platforms like Twitter and Facebook.
Let’s say, for example, you provided your services to a client who called you at 11 o’clock in the night complaining about a water leakage from the main supply pipeline. You can post this story on Facebook, tagging the client as satisfied by your emergency services. You can also ask the client to tweet a positive remark on his Twitter handles describing your services.
Send Promotional Offers
Customers tend to receive newsletters more often than they do social media posts. So, sending a newsletter becomes a great way to market your company and get the word out about what you have to offer. You can target your messaging for families and even promote the products of other businesses related to yours if they are relevant. It will help build trust in both parties to grow their business together.
Use Home Visits to Boost Sales
You can boost your sales by offering home visits to your customers. Home visits are especially effective for plumbing services. They allow you to demonstrate how your service will improve the customer’s life. By visiting their homes, you can show them how easy it is to use your product or service and improve their lives. You could also invite the customer’s family members or friends to see what improvement will come to their life using your services.
Be Active on Social Media
Social media is a great way to connect with your customers. Use social media to share photos and videos of your work and industry news relevant to your customers. Share information about new trends, tips, and tricks to help them save money on their plumbing needs. Be sure to include contact information in every post so people can reach you for service or business advice if needed. Use social media to show your expertise by answering questions from potential customers who may not be ready for full-service plumbing yet. It will also build trust between you and potential customers, who will return later when they need more work done. For example, podcasts are handy for creating a brand through social media. Podcasts are one of the most obsessive forms of social media, with an expected figure of 177 million Americans listening to podcasts regularly. And the industry is expected to grow to continue in the coming years. With the endless potential of social media, you can create a thriving podcast to help grow your plumbing business.
Provide Discounts on Regular Services
You can provide discounts on regular services to attract new customers while also appealing to your existing clients. In addition, it will help you boost sales and build a client database. The discounts should be attractive, but you have to keep in mind that some people might not be able to afford to pay for these services regularly. The important thing is that people know about the deals you offer so they can use them when they need plumbing services.
Networking With Other Plumbers
It is necessary to network with other plumbers. Networking can help you find new clients, employees, and suppliers. In addition, you need to meet with other business owners in your industry and share ideas with them. The more people you know personally, the better off you are going to be. It is always good to try different things when it comes to networking because no one way works best for everyone’s needs. The crucial thing here is getting out there and talking with others about their experiences. Ask them what they are currently doing that could benefit us all later down the road, if not already.
Expanding Your Plumbing Business
Plumbing is a lucrative business, but it is also risky. To get more clients and increase your income, you need to know how to market your plumbing company smartly. If there’s one thing we know about plumbing, it can be hard work and sometimes frustrating, but it’s always worth the effort. And there are so many rewarding aspects of being in this field. So if you’re looking for a new career path and enjoy working with your hands, plumbing might be a great fit.